What to Expect From Us

Burton James is not a run-of-the-mill estate agency. Because we specialise in selling unique and prestigious homes, our clients expect a premier service that delivers optimal results.

You’re welcome to call us on 0161 697 3422 to learn more about our sophisticated approach to marketing, but here’s a quick overview of what we offer as standard.

A Professional Approach

Your prestigious property is one of your most valuable assets, so it deserves a marketing campaign that reflects its worth.

That’s why we team up with creative specialists to accentuate your home's best features through expert staging/styling and lifestyle-oriented photography and videography.

Our copywriting and graphic design duo will also craft lush descriptions and bespoke brochures and sales boards to capture the hearts and minds of your perfect buyer.

Your Bespoke Marketing Launch

Some agents will fast-track the process of listing your home, but this can actually prevent you from achieving the best price.

If you share our belief in the value of craftsmanship, you’ll appreciate that a solid marketing strategy can’t be thrown together in hours.

Just as you can’t rush fine wines, Scotch whisky or the painting of the Sistine Chapel, our beautiful bespoke brochures and video productions take time and care to create. But rest assured – when the big day arrives, your home will capture the biggest audience.

Our step-by-step approach includes setting an asking price that reflects how people search for properties, exhausting our list of pre-registered VIP buyers, and planning the social media strategy. We also understand that every property is different. There’s no one-size-fits-all at Burton James, so we’ll design our strategy in partnership with you.

A Clever Client Portal for Sellers & Buyers

We invite every buyer and seller to register for a private and interactive property account. Here, you can keep up-to-date with the latest feedback and view scheduled viewings, offers made, and more. In addition, buyers and sellers can easily communicate with us, with viewers even receiving SMS and email reminders on the day.

A Full Viewing Service

Once your property receives enquiries, we will arrange accompanied viewings by appointment. If we believe an open house could secure a better result by generating competing offers, we will discuss this with you.

We report the ‘initial’ post-viewing feedback immediately through our clever client portal. We then deliver ‘considered’ feedback within 24-72 hours, after the client has digested the viewing.

A Dedicated Client Executive

There’s nothing more frustrating than being passed from pillar to post when trying to communicate with estate agents. From the start, we’ll pair you with a dedicated client executive who will support you from booking your initial valuation to coordinating the photoshoot of your home, arranging viewings, and dealing with offers.

Communication at the Core

We believe in transparency and keeping you up-to-date. Our in-house rule means we’ll stay in touch to put your mind at rest, even if there’s no significant news.

Besides this, we’ll invite you to join a dedicated WhatsApp group, connecting you to our client executives and your property professional. And yes, you can contact us outside of regular office hours.

Committed After-Sale Support

You’ve accepted an offer on your home – what now?

From the point you accept an offer to completion, the role of a competent, professional and relentless client executive is essential.

Your hand-picked executive will work tirelessly to coordinate all aspects of the sale and communicate with you, your buyer, and both sets of solicitors. They’ll also ensure a smooth transition process by liaising with any buyers and sellers above or below you in the chain.